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Terms & Conditions

This statement was last updated on 26th May 2026.

These Terms & Conditions (“Terms”) form an agreement between Barker Studio (“we”, “our”, “us”) and the client (“you”, “your”) for the provision of website design, branding, digital strategy, and related services.

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By approving a proposal, paying an invoice, or engaging Barker Studio for services, you agree to these Terms.

Services

Barker Studio provides services including, but not limited to:

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  • Website design and development

  • Website redesigns

  • Branding and visual identity

  • SEO setup and optimisation

  • Website maintenance

  • Strategy sessions and consultancy

  • E-commerce setup

  • Digital integrations and automation

 

All work completed will be based on the agreed proposal, package, or written scope of work.

Communication

Communication may take place via:

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  • Email

  • WhatsApp

  • Video calls

  • Phone calls

  • Project management platforms

 

You agree to provide timely feedback, approvals, and required materials throughout the project.

Project Timelines

Estimated timelines are provided as guidance only and may vary depending on:

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  • Client responsiveness

  • Delays in receiving content or approvals

  • Third-party service delays

  • Requested revisions or scope changes

 

Barker Studio is not responsible for project delays caused by missing content, delayed communication, or external providers.

Client Responsibilities

You agree to:

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  • Provide accurate information and content

  • Ensure you have rights to any materials supplied

  • Respond to requests within a reasonable timeframe

  • Review and approve work promptly

 

You are responsible for the legality and accuracy of all content supplied to Barker Studio.

Payments

Deposits

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Projects may require a non-refundable deposit before work begins.

 

Final Payment

 

Final payment must be made before:

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  • Website launch

  • Transfer of ownership/files

  • Delivery of final assets

 

Late Payments

 

Late payments may result in:

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  • Delayed delivery

  • Temporary suspension of work

  • Additional fees where applicable

 

Barker Studio reserves the right to withhold delivery of work until outstanding balances are cleared.

Revisions & Scope Changes

Reasonable revisions are included where stated in your proposal or package.

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Additional revisions or requests outside the agreed project scope may incur extra charges.

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Any significant changes requested after approval may require a revised timeline and quotation.

Website Hosting & Third-Party Services

If your project uses third-party platforms, plugins, software, hosting providers, or integrations, Barker Studio is not liable for outages, downtime, pricing changes, or technical issues caused by those third parties.

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We will provide reasonable support where possible but cannot guarantee uninterrupted service from external providers.

Intellectual Property

Upon full payment, you will own the final approved website design and agreed deliverables created specifically for your project.

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Barker Studio retains the right to:

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  • Display completed work in portfolios and marketing

  • Reuse non-exclusive design frameworks, code structures, or processes

  • Retain ownership of internal tools and systems

 

You confirm that any content supplied to Barker Studio does not infringe copyright, trademark, or intellectual property laws.

Cancellations


By the Client


If you cancel a project after work has started:
 

  • Deposits are non-refundable

  • You may be invoiced for work already completed


By Barker Studio


We reserve the right to end a project if:
 

  • Communication becomes abusive or inappropriate

  • Payments are repeatedly overdue

  • Required materials are not supplied

  • There is a breach of these Terms


Any completed work up to that point may be invoiced accordingly.

Project Time Out Policy

If a project becomes inactive due to lack of communication, missing content, or delayed approvals for more than 90 days, Barker Studio reserves the right to:
 

  • Close the project

  • Archive project files

  • Require a restart fee before continuing work
     

No refunds will be provided for inactive or abandoned projects.

Refund Policy

Due to the custom nature of digital services, refunds are generally not provided once work has commenced.

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However, Barker Studio will always aim to resolve concerns fairly and professionally.

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Any approved refunds will be issued at Barker Studio’s discretion and may account for:

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  • Time spent

  • Work completed

  • Third-party costs incurred

Liability

Barker Studio will not be liable for:

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  • Loss of profits or revenue

  • Business interruption

  • Data loss

  • Third-party failures

  • Indirect or consequential damages

 

You are responsible for maintaining backups of your website content and business data unless a separate maintenance agreement states otherwise.

SEO Performance Disclaimer

While Barker Studio follows best practices for website performance and SEO, we do not guarantee:

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  • Specific Google rankings

  • Traffic increases

  • Sales increases

  • Business growth outcomes

 

Results depend on many external factors beyond our control.

Acceptable Use

Barker Studio reserves the right to refuse projects involving:

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  • Illegal activity

  • Hate speech or discrimination

  • Fraudulent services

  • Explicit or harmful content

  • Misleading or deceptive practices

Confidentiality

Any confidential business information shared during a project will be treated respectfully and not intentionally disclosed to third parties unless required by law.

Changes to Terms

Barker Studio may update these Terms from time to time. The latest version will always apply to future projects and ongoing services.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Contact Details

For questions regarding these Terms & Conditions:

 

Barker Studio

 

📧 info@barkerstudio.co.uk
🌐 www.barkerstudio.co.uk

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